Employee Manual, Technical training for carpet/tile/vct, SOP's for recruiting, applicant tracking, management structure chart.
Most owners/managers of cleaning businesses are too busy with day to day operations to put together all the management infrastructure .
The goal is to get ahead of problems before they happen. Spend 15 minutes a week going over employee manual and company rules.
Safety Rules
Timekeeping
Inspections
Four main components are included: Employee Manual, Technical Training (carpet/tile/VCT) Recruiting/Applicant process, Management Charts/Company organization.
Technical Training (carpet/tile/vct)